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GiftBoxes LLC

Last updated 24 September 2026

Terms of Use

How this site works, what a quotation means, and who is responsible for what. Please read before sending an enquiry.

The short version. This site is a catalogue, not a shop. Nothing here is a binding offer — an order only exists once we send you a written quotation and you accept it. Specifications and lead times are indicative until we confirm them in that quotation.

1. Who these terms are with

This site is operated by GiftBoxes LLC, Dubai, United Arab Emirates. Using giftboxes.ae means you accept these terms.

  • Email: hello@giftboxes.ae
  • Phone / WhatsApp: +971 50 767 1619
  • Registered address: TO CONFIRM
  • Trade licence number: TO CONFIRM

2. This site does not sell anything

giftboxes.ae is an enquiry-only catalogue. You cannot buy here, there is no checkout, and we take no payment through this site.

Nothing on this site is an offer capable of acceptance. Adding items to an enquiry list, sending the form or messaging us on WhatsApp is a request for a quotation — it does not create a contract and does not reserve stock.

Single units are sold retail on giftboxes.store, which is a separate site operating under its own terms.

3. How an order actually forms

  1. You send an enquiry.
  2. We send a written quotation with specification, quantity, unit price and lead time.
  3. You accept that quotation in writing, or issue a purchase order against it.
  4. At that point — and not before — a contract exists, on the terms of the quotation.

Where a quotation and these terms disagree, the quotation governs. Quotations are valid for the period stated on them, and remain subject to stock and artwork approval.

4. Prices, specifications and lead times

We do not publish prices on this site. Pricing is quoted per piece against your quantity, specification and branding.

Minimum order quantities, lead times, delivery windows and product specifications shown on this site are indicative and for guidance. They vary with material, quantity, branding method and season, and are confirmed only in a written quotation. Product images are illustrative; colours vary between screens and between production batches.

5. Your artwork, and the mockup maker

The mockup maker renders your logo onto a product image inside your own browser. Your artwork is not transmitted to us unless you choose to send it with an enquiry.

By uploading artwork, or by sending it to us for a quotation, you confirm that you own it or hold the rights needed to reproduce it, and that our producing it will not infringe anyone else’s rights. We rely on that confirmation and are not obliged to verify it. You agree to cover us against claims arising from artwork you supply.

A mockup is a visual approximation, not a production proof. It is not colour-accurate and does not guarantee that a method will reproduce your artwork as shown. Where a method is unsuitable for a material the tool says so, but the binding statement is the pre-production proof we supply before manufacture.

6. Delivery

Delivery terms, costs and timescales are set out in each quotation. The windows referenced on this site are typical rather than guaranteed and assume artwork approved and, where applicable, payment received. We are not liable for delays caused by events outside our reasonable control, including customs, courier delays and supplier shortages.

7. What belongs to whom

The text, layout, design and software of this site belong to us or our licensors. You may view and print pages for your own business use. You may not copy, scrape, republish or use the content commercially without our written permission.

Your artwork, trade marks and brand assets remain yours. We use them only to quote and produce your order.

8. Acceptable use

You agree not to:

  • submit false, misleading or automated enquiries;
  • attempt to bypass the anti-spam or rate-limiting measures on our forms;
  • scrape, crawl or bulk-download the catalogue;
  • upload anything unlawful, infringing or malicious;
  • interfere with the operation or security of the site.

We may restrict access where we reasonably believe these terms are being breached.

9. Availability and accuracy

We work to keep this site accurate and available, but we do not guarantee either. Content may contain errors or become out of date, and the site may be unavailable for maintenance or reasons outside our control. Nothing here is professional advice.

10. Liability

Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

Subject to that, we are not liable for indirect or consequential loss, loss of profit, loss of business or loss of anticipated savings arising from your use of this site. Our liability in connection with any order is limited to TO CONFIRM — to be set by legal review, commonly the value of the order concerned.

11. Links to other sites

This site links to giftboxes.store, WhatsApp and other third-party services. We are not responsible for their content or their terms.

12. Privacy

How we handle personal data is set out in our privacy policy, which forms part of these terms.

13. Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of TO CONFIRM have exclusive jurisdiction.

14. Changes

We may update these terms. The version published here when you send an enquiry is the one that applies to it. Last updated 24 September 2026.

Questions about these terms? Contact us or email hello@giftboxes.ae.